SHIPPING POLICY

Last updated: 01.01.2026

This Shipping Policy applies to all orders placed on Line Nine Worldwide.

Line Nine Worldwide is an independent fashion brand operating globally.

We aim to process and ship orders as efficiently as possible while working with trusted third-party carriers.

1. Shipping Locations

We offer worldwide shipping.

However, delivery may not be available to certain countries or regions due to shipping restrictions, carrier limitations, customs regulations, or geopolitical conditions. These restrictions may change over time and are outside of our control.

If shipping to your location is not available, this will be reflected at checkout or communicated after an order is placed.

2. Order Processing & Dispatch

Orders are typically dispatched within 1–2 business days, unless otherwise stated on the product page and subject to availability.

During periods of high demand — such as sales, promotions, or new releases — dispatch times may extend up to 5–7 business days.

Dispatch time refers to the time required to prepare and hand over the order to the shipping carrier and does not include delivery time.

3. Shipping Methods & Delivery Times

We ship from multiple locations, depending on the product and destination.

• Israel: local shipping

• United States / European Union: international shipping

• Other regions: international shipping where available

Delivery times are estimated and depend on the selected shipping method, destination, carrier, and customs processing. As shipping is handled by third-party carriers, exact delivery timelines cannot be guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method, and order details.

Any applicable shipping fees will be clearly displayed before payment is completed.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

All such charges are the responsibility of the customer.

Line Nine Worldwide has no control over customs procedures and is not responsible for delays, additional fees, or actions taken by customs authorities.

6. Tracking Information

Where available, a tracking number will be provided once the order has been dispatched.

Please note that:

• Tracking availability depends on the shipping method and carrier

• Tracking updates may take time to appear in the carrier’s system

7. Responsibility & Transfer of Risk

An order is considered fulfilled and responsibility is transferred once it has been dispatched and handed over to the shipping carrier.

After dispatch, Line Nine Worldwide is not responsible for delays, loss, or damage caused by the carrier or customs authorities. However, we will make reasonable efforts to assist customers in resolving shipping issues where possible.

8. Shipping Issues & Exceptions

Lost, Delayed, or Damaged Shipments

If your order is delayed, lost, or arrives damaged, please contact us.

Each case is reviewed individually, and resolutions may vary depending on the circumstances and carrier policies.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is delayed, returned, or lost due to an incorrect or incomplete address provided by the customer, Line Nine Worldwide is not responsible for replacement or refund. Any re-shipment costs will be the responsibility of the customer.

9. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Changes will take effect immediately upon publication on the website.

10. Contact

For any shipping-related questions or concerns, please contact us at:

linenineworldwide@gmail.com

REFUND POLICY

Last updated: 01.01.2026

This Refund Policy applies to all purchases made on Line Nine Worldwide.

Line Nine Worldwide is an independent fashion brand operating globally.

We aim to handle returns and refunds fairly while maintaining reasonable conditions for both our customers and our business.

1. Returns Eligibility

We accept returns upon request, provided that the customer contacts us at

linenineworldwide@gmail.com and includes the reason for the return.

Return requests must be submitted within 14 days of delivery (based on tracking information or carrier confirmation).

To be eligible for a return, items must be:

• Unworn and unused

• In original condition

• Returned in original packaging

• With all tags attached

We will provide return instructions upon approval of your request.

2. Non-Returnable Items

We do not accept returns for:

• Worn items

• Items damaged after delivery

Items that do not meet the eligibility criteria outlined above will not be accepted for return.

3. Returns Due to Fit or Preference

If a return is requested because an item does not fit or does not meet personal expectations (e.g. style or preference):

• The return request must still be made within 14 days of delivery

• Return shipping costs are the responsibility of the customer

(See our Shipping Policy for details on shipping procedures.)

4. Defective or Incorrect Items

If you receive an item that is defective or incorrect, please contact us as soon as possible and include clear photos or videos of the issue.

In such cases, we may offer:

• A replacement (subject to availability), or

• A refund

Return shipping costs for defective or incorrect items are covered by Line Nine Worldwide.

Each case is reviewed individually.

5. Refund Method

Approved refunds are issued to the original method of payment used for the purchase.

Refund processing times depend on the payment provider and may vary.

Please note that while we process refunds promptly after approval, the time it takes for funds to appear in your account is determined by your bank or payment provider.

6. Shipping Costs

• Original shipping costs are refundable only in cases of defective or incorrect items

• Return shipping costs are refundable only in cases of defective or incorrect items

7. Order Cancellations

Orders may be canceled only before they have been dispatched.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

8. Customs & Refused Deliveries

If an order is returned due to customs clearance issues, unpaid import duties, or refusal by customs authorities:

• A refund may be issued minus shipping costs, once the item is returned to us (if applicable)

If an order is refused by the customer or not collected:

• No refund will be issued

9. Contact

To request a return or refund, please contact us at:

linenineworldwide@gmail.com

Include:

• Your order number

• The reason for the return

• Supporting photos or videos, if applicable

10. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time.

Changes take effect immediately upon publication on the website.

TERMS OF USE

Last updated: 01.01.2026

Welcome to Line Nine Worldwide (“we”, “us”, “our”).

Line Nine Worldwide is an independent fashion brand operating globally.

By accessing or using our website, you agree to be bound by these Terms of Use.

If you do not agree, please do not use our website or place an order.

Your use of the site is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the site, you consent to such processing in accordance with the Privacy Policy.

1. Use of the Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction and that you agree to use the website in accordance with these Terms.

2. Products & Availability

All products are designed and developed in-house.

Production is carried out partially in-house and partially in collaboration with trusted manufacturing partners under our quality standards.

Many of our products are produced in limited quantities. Availability is not guaranteed, and restocks are not assured unless explicitly stated.

Due to the nature of apparel production, minor variations in color, print placement, or finish may occur and are not considered defects.

3. Product Information Disclaimer

We make reasonable efforts to display product information as accurately as possible. However:

• Product colors may vary due to screen settings

• Images are for reference purposes only

• Measurements and fit descriptions are approximate

We do not warrant that product descriptions or other content on the website are error-free, complete, or current.

4. Pricing & Payments

All prices on the website are listed in USD.

We accept the following payment methods:

• PayPal

• Major credit and debit cards

Payment must be completed in full before an order is processed.

Prices may be changed at any time without prior notice.

5. Shipping

We offer worldwide shipping.

Orders are typically dispatched within 1–2 business days, unless otherwise stated on the product page, and subject to availability. During high-demand periods, such as sales or new releases, dispatch times may extend up to 5–7 business days.

Delivery times may vary depending on destination, carrier, and customs processing.

Any customs duties, import taxes, or additional fees are the responsibility of the customer.

We are not responsible for delays caused by customs authorities or third-party shipping providers.

6. Returns & Refunds

Returns are accepted within 14 days of delivery, provided that:

• Items are unworn and unused

• Items are returned in original condition and packaging

We do not accept returns for:

• Worn items

• Items damaged after delivery

Return shipping costs are the responsibility of the customer unless the item is defective upon arrival.

Refunds are issued after the returned item has been received and inspected, typically between 7-10 business days.

7. Order Cancellations

Orders may be canceled only before they have been shipped.

Once an order has been dispatched, it cannot be canceled.

8. Intellectual Property

All content on this website — including designs, images, text, logos, and graphics — is the intellectual property of Line Nine Worldwide.

Any use, reproduction, or distribution without prior written permission is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Line Nine Worldwide shall not be liable for:

• Indirect or consequential damages

• Delays or failures beyond our reasonable control

• Misuse of products

• Incorrect sizing choices made by the customer

Our total liability shall not exceed the amount paid for the purchased product.

10. Force Majeure

We are not responsible for failure or delay in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, transportation disruptions, strikes, or governmental actions.

11. Business Information

Line Nine Worldwide is operated by a sole proprietor registered in Israel as an esek patur.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes take effect immediately upon publication on the website.

14. Contact

For any questions regarding these Terms, please contact us at:

linenineworldwide@gmail.com

PRIVACY POLICY

Last updated: 01.01.2026

Welcome to Line Nine Worldwide (“we”, “us”, “our”).

Line Nine Worldwide is an independent fashion brand operating globally.

We are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Applicable Laws

We operate in accordance with applicable privacy and data protection laws, including the Privacy Protection Law, 5741–1981 (Israel).

If you are located in the European Union (EU) or European Economic Area (EEA), additional rights and protections under the General Data Protection Regulation (GDPR) may apply. Where required, we aim to comply with those obligations.

2. Information We Collect

We collect personal information that is necessary to operate our website and fulfill orders. This may include:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment-related information (processed securely by third-party providers)

If you create an account, we may also collect:

• Account credentials (e.g. username)

• Order history and preferences

We may additionally collect non-personal or technical data such as:

• IP address

• Device and browser information

• Pages visited and usage data

3. How We Collect Information

Information is collected through:

• Checkout and order forms

• Account registration

• Contact forms and customer inquiries

• Email subscriptions and newsletters

• Cookies and similar tracking technologies

• Analytics and performance tools

• Third-party services integrated into the website

Our website is hosted and operated using Hostinger’s website and e-commerce infrastructure.

4. How We Use Your Information

We use your personal data for legitimate business purposes, including:

• Processing and fulfilling orders

• Managing shipping and delivery

• Providing customer support

• Communicating order-related information

• Sending marketing communications (only where consent is provided)

• Improving website functionality and user experience

• Preventing fraud and ensuring security

We do not use your data for purposes that are incompatible with those described above.

5. Payments & Third-Party Services

Payments are processed securely by third-party payment service providers.

We do not store or have direct access to your full payment details.

We may share limited personal data with trusted third parties strictly as necessary, including:

• Payment processors

• Shipping and logistics providers

• Email marketing and analytics services

These service providers are required to protect your information and process it only for the purposes specified by us.

We do not sell your personal data to third parties.

6. Data Storage & Retention

Personal data is stored on secure servers provided by our hosting and service partners, which may be located in Israel, the EU, or other regions.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and customer support requirements.

Marketing-related data is retained until you opt out or request deletion.

When data is no longer required, we take reasonable steps to delete or anonymize it, unless retention is required by law.

7. Data Security

We rely on appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls implemented by our service providers.

While we take reasonable precautions, no method of data transmission or storage is completely secure. We cannot guarantee absolute security against unauthorized access or breaches.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Analyze website usage and performance

• Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

Where required by law, we implement appropriate cookie consent mechanisms.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications

• Object to certain data processing activities

• Request data portability (for EU residents under GDPR)

To exercise these rights, contact us at:

linenineworldwide@gmail.com

We will respond within a reasonable timeframe, typically within 30 days.

If you are located in the EU, you may also lodge a complaint with your local data protection authority.

10. Children’s Privacy

Our website and services are intended for adults.

We do not knowingly collect personal data from children.

If we become aware that personal data from a minor has been collected, we will take steps to delete it promptly.

11. International Data Transfers

Because we operate globally and use international service providers, your personal data may be transferred to and processed in countries outside your country of residence.

Where required, we rely on appropriate safeguards such as contractual protections or equivalent legal mechanisms to ensure adequate data protection.

12. Marketing Communications

We send marketing emails only to users who have explicitly opted in.

You may unsubscribe at any time by:

• using the unsubscribe link in our emails, or

• contacting us directly at linenineworldwide@gmail.com

Opt-out requests are processed promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.

14. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

linenineworldwide@gmail.com

15. Business Information

Line Nine Worldwide is operated by a sole proprietor registered in Israel as an esek patur.